Scheduling and managing shifts efficiently is essential for workforce operations. In CareCentre.io, administrators and managers can easily create, modify, and assign shifts, ensuring the right employees are scheduled at the right times. This guide outlines how to add, schedule, and manage shifts effectively.
How to Create and Manage a Shift in CareCentre.io
Follow these step-by-step instructions to create, assign, and manage shifts effectively.
1. Navigate to the Rota Section
Log in to your CareCentre.io admin or manager account.
Go to Rotas from the main menu.
Select the location and date range where you want to add shifts.
2. Add a New Shift
Click on an empty shift slot or select ‘Add Shift’ from the options menu.
Choose an employee to assign the shift.
Set the shift start and end times.
(Optional) Add a break duration if applicable.
3. Customise Shift Details
Assign a role or department if required.
Add notes for specific instructions or tasks.
Mark as ‘Open Shift’ if you want employees to claim the shift.
4. Save and Publish
Click ‘Save’ to create the shift.
If you’re ready, click ‘Publish’ to notify employees.
Frequently Asked Questions (FAQs)
How do I create multiple shifts for one employee in a day?
To add multiple shifts:
Follow the steps above and create another shift for the same employee on the same day.
Adjust start and end times to prevent overlaps.
Can I create a repeating shift?
Yes, you can use the copy week feature to apply recurring schedules.
What happens when I publish a shift?
Employees receive instant notifications via their CareCentre.io account or email.
Can I edit or delete a shift later?
Yes, shifts can be modified or removed at any time. See Editing & Deleting Shifts for more details.